Privacy Policy

This privacy policy explains how Digital Reach MY, located at 10 Jalan Sultan Ismail, Level 25, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50250, Malaysia, collects, uses, maintains, and discloses information collected from users of our site. This policy applies to the site and all products and services offered by Digital Reach MY.

We may collect personal data from users in various ways in connection with the activities, services, features, or resources we make available on our site. Users may visit our site anonymously. We will collect personal data from users only if they voluntarily submit such information to us. Users can always refuse to supply personal data, except that it may prevent them from engaging in certain site-related activities.

We may also collect non-personal data about users whenever they interact with our site. Non-personal data may include browser name, type of computer, and technical information about users' means of connection to our site, such as operating system and internet service providers utilized and other similar information.

Our site may use "cookies" to enhance user experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Digital Reach MY collects and uses personal data for the following purposes:
- To provide and maintain our service: Your information helps us to respond to your service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To improve our site: We may use feedback you provide to improve our products and services.
- To process payments: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

We process personal data based on lawful bases, including where the processing is necessary for the performance of a contract with you, where we have your consent, where required by law, or where processing is necessary for our legitimate interests (such as improving our services, security purposes, or marketing), provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms.

We do not sell, trade, or rent users' personal data to others. We may share generic aggregated demographic information not linked to any personal data regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. We take steps to ensure that your data is treated securely and in accordance with this policy.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data, username, password, transaction information, and data stored on our site.

We retain personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Depending on your location and applicable law, you may have the following data protection rights:
- The right to access your personal data.
- The right to rectify inaccurate personal data.
- The right to request erasure of your personal data.
- The right to request restriction of processing your personal data.
- The right to object to processing of your personal data.
- The right to data portability.
- Where processing is based on consent, the right to withdraw consent at any time.
- The right to lodge a complaint with a supervisory authority.

You may exercise any of these rights by contacting us using the details provided below.

Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.

Digital Reach MY has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Digital Reach MY
10 Jalan Sultan Ismail, Level 25, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50250, Malaysia